Patient intake and scheduling
Support appointment booking, rescheduling, reminders, and intake coordination with guided AI workflows that keep staff in control.
Basic Health Tech
Agentic AI for healthcare providers
basichealthtech.com
AI-driven workflow systems for modern medical practices
Custom AI agentic workflows for the front office and back office of growing medical practices.
We build practical software and AI-driven workflow systems that help clinics manage appointments, patient intake, insurance validation, authorizations, prescription routing, and the many repetitive tasks that slow teams down.
Front office agents for appointments, rescheduling, intake, and patient requests
Back office automation for insurance checks, pre-auth workflows, and refill routing
Human-aware AI systems designed around real staff handoffs and clinic operations
Sample Workflow View
AI operations dashboard
Live assistance
Referral intake triage
Incoming patient requests are categorized, routed, and queued for the right next action.
Tasks handled
24/7
Scheduling, intake guidance, insurance checks, and follow-up prompts.
Team model
AI + staff
Automation where it helps, human control where it matters.
Built for practices that need better workflows without replacing every system they already use.
Capabilities
Built for the repetitive, high-friction work that slows medical practices down.
The goal is not generic AI. The goal is dependable operations support that reduces admin load, tightens handoffs, and helps your team stay ahead of patient and payer demand.
Medical history and intake support
Help patients respond to intake questions, gather medical history details, and complete required forms with less back-and-forth.
Insurance validation
Validate coverage details and route exceptions quickly so front desk and billing teams spend less time chasing basic eligibility questions.
Pre-authorization workflows
Coordinate authorization steps, keep requests moving, and surface missing information before it becomes a delay.
Prescription refill routing
Direct refill requests to the correct team, apply business rules, and reduce the manual sorting that burns staff time.
Practice-specific agent workflows
Every practice is different. We tailor the app, prompts, routing rules, and escalation logic around your existing workflow.
How It Works
A simple delivery process focused on usable results, not buzzwords.
Small and midsize practices do not need a six-month transformation program. They need a partner who can spot repetitive work in the front office and back office, design practical automation, and deliver something the team will actually use.
01
Map the current workflow
We learn how your practice actually runs today, including scheduling pain points, intake gaps, payer delays, and the places your team loses time.
02
Design the agentic process
We create a right-sized automation layer with AI agents, routing logic, staff review checkpoints, and practical safeguards for medical-office workflows.
03
Launch, refine, and support
After rollout, we keep tuning prompts, task logic, integrations, and escalation paths so the system becomes more helpful over time.
Work Done
Representative work focused on the tasks that slow practices down every day.
This is the kind of work we are built to do: identify repetitive operational friction, design a more intelligent workflow, and deliver software that helps front-office and back-office teams move faster with more clarity.
Custom workflow apps shaped around the way small and midsize medical practices actually operate
AI agents designed to assist staff, route work intelligently, and keep exceptions visible
Modern React-based interfaces built to feel clear, fast, and mobile-friendly
Front office
Patient intake and scheduling automation
Example engagements include helping practices manage appointment requests, rescheduling, intake reminders, medical-history follow-up, and guided form completion with less manual coordination.
Back office
Insurance verification and pre-auth workflows
We build tools and agentic workflows that validate coverage, organize payer follow-up, surface missing details early, and keep authorization work moving through the right queue.
Operations
Prescription refill routing and task orchestration
Refill requests, inbox messages, and shared-team tasks can be routed to the right person with clear next steps, reducing the chaos that comes from fragmented handoffs.
Cofounder
Srini Kandala is bringing two decades of enterprise engineering leadership into a new healthcare-focused chapter.
As a seasoned software executive with a track record across high-growth and enterprise environments, Srini has built a reputation for driving innovation and delivering results at scale. His experience spans cloud platforms, AI/ML, cybersecurity, data infrastructure, and scalable architectures along with the leadership needed to guide high-performing global teams through complex, large-scale transformations. He has deep roots in Pacific Northwest, with a passion to make a difference in the healthcare industry.
Srini Kandala
Cofounder
Engineering and technology executive
20+ years leading global engineering organizations
Deep expertise across Cloud, AI/ML, cybersecurity, and data platforms
Focused on applying enterprise-grade execution to practical healthcare operations
This venture frames healthcare as the next meaningful challenge for Srini's experience. After years of building and leading enterprise-scale software, the opportunity now is to bring that same discipline to medical practices that are overwhelmed by fragmented workflows, repetitive administration, and outdated task management.
This new adventure is rooted in a simple belief: the healthcare industry deserves the same quality of software thinking that has powered some of the world's most demanding enterprise platforms. The mission is to help smaller practices benefit from smarter workflows, modern architecture, and AI systems that are useful in the real world.
Whether the challenge is scheduling, patient intake, insurance validation, pre-authorizations, or refill routing, the philosophy stays consistent: build thoughtfully, align technology with operational realities, and use AI to reduce friction while keeping people in control of the process.
Srini's leadership style has always centered on strategic alignment, organizational scaling, talent development, and customer-focused execution. That foundation now powers a venture focused on helping healthcare teams operate more efficiently and deliver a better experience for both staff and patients.